Privacy & Policy

Last Update: Aug 10, 2023

Respecting Your Privacy.

At Controbox, we highly value your privacy and recognize its significance. We understand that you trust us with certain private information in order to avail various products and services. In return for your trust, we are dedicated to treating your information with respect and in compliance with this Privacy Policy. Be assured that safeguarding your privacy is our priority. Controbox will never sell or share any personal information about you with any individual or organization, except (i) as authorized by you, (ii) as detailed in the relevant section of Controbox’s website (the "Website"), (iii) in connection with delivering various products and/or services to you (the "Services"), (iv) to the extent you utilize Controbox's mobile software application (the "Application"), as specified therein, or (vi) as otherwise detailed herein. The following Privacy Policy outlines our commitment to handling information about you and any personal information you provide through the Websites and/or the Application.


BEFORE SUBMITTING ANY INFORMATION TO CONTROBOX OR THROUGH ANY CONTROBOX SOFTWARE OR MOBILE APPLICATION, PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY SUBMITTING ANY INFORMATION, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS POLICY, AND YOU AGREE TO ABIDE BY ITS TERMS. IF YOU DISAGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE EXIT THIS PAGE AND/OR THE APPLICATION WITHOUT ACCESSING OR USING ANY OF OUR SERVICES.


A Special Note About Children. Our Services are not intended for use by children. We kindly request that minors (under the age of 18) refrain from submitting any personal information to us or utilizing our Services. Controbox does not collect or maintain information from individuals known to be under the age of 18. Our website, Application, and Services are not designed to attract individuals under the age of 18. Additional age restrictions may be specified in Controbox's Terms of Use as needed.

1. Who We Are.

Controbox operates websites located at www.controbox.com through which users can explore, list, and browse various industrial automation parts and related listings, along with other industry-related information. Our platform allows users to manage client relationships, inventory, and other relevant aspects of their industrial automation business.

2. Information We Collect.

At Controbox, there are several areas on our platform where you may be prompted to provide both personal and non-personal information. This can include, but is not limited to, your name, address, phone number, credit card information, birthday, and details about your cell phone or other mobile device. When using the Controbox Application, we may automatically receive and record certain information from your browser or mobile platform, such as your IP address and location. We treat this data as non-personal information for the purpose of delivering our Services, unless required otherwise by applicable law. It's important to note that we DO NOT sell or share any personal information about you to any person or organization, except as authorized by you, as outlined in the relevant parts of our Website and Application, as necessary to provide products or Services, as required by law or court order, or as stated in this policy. Specifically, any information you input on the Website or Application may be shared with other users of our platform. Additionally, aggregated information may be shared with third parties. (a) Information You Provide. To access certain Controbox Services and the Application, you may need to provide personal information, including but not limited to your name, address, birthday, phone number, credit card information, email address, and details about your cell phone or mobile device. (b) Technical Information. In order to enhance your experience on our platform, we collect and track certain user information. When you visit our Website, a cookie may be sent to your computer to store limited site visit details. This cookie helps us gather aggregate information on site usage without storing personally identifiable information. When you submit a question, your cookie identification is stored on our system to recognize you upon your return. Additionally, Web Logs may be used to track anonymous user information, such as the number of visitors, operating systems, Internet Provider addresses, and browser types. Unlike cookies, Web Logs are maintained solely on our servers and do not store data on your computer. If you arrive at the Controbox Website via an online banner ad, an anonymous identification number may be transmitted. This number does not collect any personally identifiable information but aids us in assessing the effectiveness of our online advertising and marketing campaigns. (c) Usage Information. We may gather information about your use of our Services and how you interact with them, including device-specific details like hardware model, operating system version, unique identifiers, and mobile network information. (d) Survey Participation. Occasionally, you may have the opportunity to complete online surveys on our platform. Participating in surveys is entirely optional, and you can choose whether or not to share your personal information in connection with such surveys. (e) Contact Us. You may choose to contact Controbox through the "Contact Us" feature. This participation is voluntary, and you decide whether to disclose your personal information to us. (f) Additional Information. Controbox may provide various resources within the platform, and on occasion, we may collect personal information in connection with offering these services

3. How Your Information is Used.

At Controbox, the information you provide serves to deliver the relevant Services to you, either directly or through third-party service providers. We may also share aggregated data with third parties for marketing and demographic analysis. Rest assured, this data does not contain any of your personally identifiable information. Some of our Services may be provided in collaboration with partner companies, affiliates, or other entities. To ensure the delivery of these Services, it might be necessary to share your personal information with such entities. However, these parties are only permitted to use personally identifiable information for the purpose of providing the Services. Should you prefer not to have your data shared, you can opt out by refraining from using that specific Service. Furthermore, Controbox may disclose account or personal information when there is reason to believe that such disclosure is essential to identify, contact, or take legal action against someone who may be causing harm to Controbox’s rights, property, other users of the Website or Application, or anyone else who might be affected by such actions

4. Altering Submitted Information.

(a) Retention Due to Regulations. Certain questions or submissions may need to be stored in our databases for specific periods of time as required by federal and state regulations. Compliance with these regulations may prevent us from deleting information. (b) Modification of Information. Controbox reserves the right to alter, modify, or delete any information you submit to the Website or through the Application if, at our sole discretion, it is deemed necessary or desirable. (c) Opting Out of Emails. Periodically, Controbox may send you emails to inform you about opportunities or offers available on the Website or within the Application. If you prefer not to receive these notifications, please send an email to hello@controbox.com to unsubscribe from our mailing list.

Security Measures

Controbox employs advanced and robust security technology to safeguard your data and the transmissions occurring between you and Controbox. We utilize Secure Sockets Layer (SSL) technology, as well as our proprietary mobile application with SSL-encrypted communication, for the transmission between your browser and our web server. Please note that an SSL-capable browser is required for this technology. While Controbox has implemented reasonable and appropriate measures to ensure the secure delivery and disclosure of your personal information according to your instructions, it is important to acknowledge that we cannot provide an absolute guarantee that your provided personal information will remain immune to interception and decryption by unauthorized individuals.


Changes to Our Privacy Policy

At Controbox, we are committed to keeping you informed about how your information is handled. If there are any modifications to our Privacy Policy that will impact the way we handle your information, we will publish these changes on our Website and/or within our Application. Such updates will be considered effective two days after their posting. Your ability to opt out of the revised policy will be in accordance with relevant laws and regulations.

Business Transfer

At Controbox, we strive to provide a seamless experience for our users. In the event that we decide to sell or transfer our assets or equity to a third party in the future, any personally identifiable information and other data collected from you through the Website or Application may be shared with potential or actual third-party buyers as part of the assets being transferred. Rest assured that we will take necessary steps to protect your information during such transitions.

Acceptance

If you do not agree with the terms outlined in this Privacy Policy, we kindly request that you refrain from sharing any information and avoid using the Website or Application. However, by choosing to use the Website or Application and willingly sharing information with us, you signify your consent to our data collection and utilization practices as detailed in this Privacy Policy.

Links

The Website and/or Application may include links to other websites or applications that are owned and operated by third parties not affiliated with us. By utilizing these links, you will exit the Website or Application (as applicable), and we cannot oversee how the owners of these external websites or applications handle the information they gather about you. This encompasses their privacy practices and employment of cookies. It is important to note that this Privacy Policy pertains solely to the Website and Application, and it does not extend to activities on linked websites or applications. We strongly recommend that you review the privacy policy of any other website or application you visit, download, or access to comprehend the practices of its owner in collecting, using, and disclosing your information.